Privacy Policy

Privacy Policy

Last updated: June 30, 2025

This Privacy Policy describes how Feet First ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or communicate with us through our website hosted at 123 Reg (the "Site") or otherwise engage with us (collectively, the "Services"). "You" means any user of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, legal obligations, or the way we operate. The revised version will be posted on the Site and indicated with the “Last updated” date.

What Information We Collect

We may collect the following types of personal information:

Information you provide directly:

• Name, email, phone number, address
• Any messages, questions, or communications
• Appointment information
• Health-related details relevant to treatment (e.g., foot care history)

Information collected automatically: IP address, device type, browser, access times, and how you interact with our Site (via cookies and analytics tools)

Information from third parties: For example, online booking or payment platforms used to arrange services

How We Use Your Information

We use your information to:

• Provide foot health services
• Communicate with you (e.g. confirming appointments)
• Comply with legal and medical record-keeping obligations
• Improve our services and website functionality
• Prevent fraud or abuse

We do not sell or share your personal data for advertising purposes.

Cookies

Our Site may use cookies or similar technologies for basic functionality and analytics. You can manage or disable cookies through your browser settings.

How We Share Your Information

We may share your personal data with:

• Service providers (e.g., website hosts, email systems, booking platforms)
• Legal or regulatory bodies when required
• Emergency services if there is a duty of care issue

All third-party partners are required to handle your data in line with applicable data protection laws.

Your Rights (Under UK GDPR)

You have the right to:

• Access or request a copy of your personal data
• Correct inaccurate information
• Request deletion (where applicable)
• Restrict or object to processing in some cases
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any rights, contact us using the email below.

Data Security & Retention

We take reasonable steps to protect your personal data. However, no method is 100% secure. Data is retained only for as long as necessary for the purposes described, or to meet regulatory/legal obligations (e.g., health records).

Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from children under 16 without parental consent.

reCAPTCHA

This site is protected by reCAPTCHA and the Google

Privacy Policy and

Terms of Service apply.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Helena Millard

Feet First

feetfirst.helena@gmail.com